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Chatbot AI customer support
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New features
Saturated technical referrals: the silent cost of disorganization
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Creating a living, intelligent FAQ thanks to AI: when every exchange becomes a resource
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Chat, email or telephone: arbitrating an industrial technical hotline in 2026
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Centralized email contact point: automate level 1 and reduce email workload by 30%.
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Traceability of internal interventions: lost expertise, a strategic consequence
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Reducing on-site visits : the tangible benefits of remote assistance
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Which KPIs should be used to measure the effectiveness of a technical support hotline ?
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Private Chat : collaborative technical support software — efficiency and confidentiality
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Customer support software for multiple stakeholders : seamless communication and centralized ticketing
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Is WhatsApp safe for use in after-sales service?
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Chat-Native customer support ticketing: resolve tickets with 3× fewer clicks
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Customize automatic generation of after-sales customer support reports
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Why offer an AI-powered WhatsApp chatbot for after-sales service : 15 reasons to act now
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80% of knowledge is lost in industry: how can we capitalize on it day after day?
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Automate level 1 customer service with Askia Client
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WhatsApp for After-Sales Support
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Automated after-sales service intervention report generation
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Collaborative after-sales software – Contributor role
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Collaborative remote assistance – Group extension
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WhatsApp and Visio-assistance: a must for customer support and after-sales service?
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