- 100% knowledge capitalization
- 100% usable knowledge
- +30% productivity
Can you let your company lose its know-how for good?
Teams waste time writing reports, or worse, your interventions are not documented?
Is your team at risk of major disorganization if a key member of staff is absent?
Is recruiting and training new staff difficult and costly?
Do your less expert technicians waste precious time looking for information?
Can you let your company lose its know-how for good?
Teams waste time writing reports, or worse, your interventions are not documented?
Is your team at risk of major disorganization if a key member of staff is absent?
Is recruiting and training new staff difficult and costly?
Your less expert teams waste precious time looking for information.
Do your less expert technicians waste precious time looking for information?
Capitalize on your knowledge immediately with Askia Hotliner Intelligent Assistant
Génération automatique des rapports
L’assistant intelligent Askia Hotliner rédige les rapports pour vos équipes, qui peuvent se concentrer sur d’autres tâches. Tous les échanges chat, WhatsApp et en visio-assistance sont documentés pour enrichir votre base de connaissance.
Dynamic feeding of your knowledge base
With the Askia Hotliner AI assistant, your knowledge base is built up over the course of your operations. Each intervention reinforces the knowledge exploitable by your teams. Your company effectively capitalizes on its knowledge.
Chat with your acquaintances
Your teams can instantly consult your knowledge base by asking Askia Hotliner questions. Employees are more autonomous and save time. Technical referents are less in demand. Satisfied customers.
Capitalize on your knowledge immediately with Askia Hotliner Intelligent Assistant
Génération automatique des rapports
L’assistant intelligent Askia Hotliner rédige les rapports pour vos équipes, qui peuvent se concentrer sur d’autres tâches. Tous les échanges chat, WhatsApp et en visio-assistance sont documentés pour enrichir votre base de connaissance.
Dynamic feeding of your knowledge base
With the Askia Hotliner AI assistant, your knowledge base is built up over the course of your operations. Each intervention reinforces the knowledge exploitable by your teams. Your company effectively capitalizes on its knowledge.
Chat with your acquaintances
Your teams can instantly consult your knowledge base by asking Askia Hotliner questions. Employees are more autonomous and save time. Technical referents are less in demand. Satisfied customers.
Why adopt the Askia Hotliner Intelligent Assistant from FIXEE?
“Many industrial companies are already securing their know-how and optimizing their support thanks to the Askia Hotliner intelligent assistant.”
FIXEE Intelligent Assistant FAQs
What is the Askia Hotliner intelligent assistant from FIXEE?
FIXEE’s Askia Hotliner intelligent assistant lets you consult your knowledge base by asking questions in natural language. Askia Hotliner doesn’t search the Internet, but only your documents and reports. Every answer is sourced, so your employees can consult the documents and do more in-depth research. Your Hotliners save precious time searching for information, and free up your technical referents to answer frequently asked questions.
Does FIXEE make it easy to capitalize on technical knowledge?
Oui, FIXEE vous permet de capitaliser dynamiquement chaque échange, chaque diagnostic, chaque solution trouvée, en générant automatiquement le rapport d’intervention qui alimente la base de connaissance de l’assistant intelligent Askia. Vos collaborateurs gagnent 80% du temps de rédaction des rapports. Vous vous assurez que la connaissance est capitalisée et mobilisable. Les informations deviennent immédiatement disponibles via les assistants intelligents.
Is Askia available in several languages?
Yes, FIXEE’s Askia assistant is natively multilingual, with over 100 languages available, facilitating international technical exchanges.
Is it possible to load our documents into the Askia Hotliner knowledge base?
Oui, vous pouvez alimenter la base de connaissance de votre Assistant Intelligent Askia Hotliner avec vos documents. Les formats compatibles sont les formats PDF, DOC, DOCX, .CSV, TXT, PUB et JSON.
Are there any connectors to synchronize the Askia Hotliner knowledge base with my file server?
Yes, FIXEE has a connector with Microsoft Sharepoint. Connectors with other systems are also available on request.
What are the concrete benefits of Askia Hotliner intelligent assistants for my teams?
L’assistant intelligent Askia Hotliner de FIXEE réduit de 80% le temps de rédaction des rapports, facilite l’autonomie des nouveaux collaborateurs, réduit significativement la charge de travail répétitive de vos experts, augmente massivement la réactivité auprès de vos clients et contribue à assurer la continuité du support même en cas d’absence des référents techniques clés.
They support us
