Home / New featuresSmooth and secure industrial after-sales service – WhatsApp Business integration In a nutshell: FIXEE integrates WhatsApp into its intelligent technical assistance platform to enhance the fluidity and security of exchanges with industrial after-sales service teams. WhatsApp has become an indispensable tool for customers and teams alike, and is now widely used for…
Home / New featuresCollective intelligence software for industrial after-sales – Contributor Role At a glance: Activate a new lever to deliver the best service with the Contributor Role of FIXEE industrial after-sales software: collective intelligence. In the after-sales departments of industrial equipment manufacturers, technicians and hotliners need to be able to call on the…
Home / New featuresCollaborative remote assistance – Group Extension At a glance: Put an end to dispersed exchanges (email, SMS, telephone, WhatsApp groups, etc.) and time wasted tracking down information. With the option Group Extension, mobilize your skills to deliver the best collaborative remote assistance. At FIXEE we have identified two frequent cases: On…
Home / New featuresSAV industriel fluide et sécurisé – Intégration de WhatsApp Business En bref : FIXEE intègre WhatsApp dans sa plateforme d’assistance technique intelligente pour renforcer la fluidité et la sécurité des échanges avec les équipes de SAV industriel. En effet, devenu un outil indispensable pour les clients et les équipes, WhatsApp est aujourd’hui…
