- 100% knowledge capitalization
- 100% usable knowledge
- +30% productivity
Can you let your company lose its know-how for good?
Teams waste time writing reports, or worse, your interventions are not documented?
Is your team at risk of major disorganization if a key member of staff is absent?
Is recruiting and training new staff difficult and costly?
Do your less expert technicians waste precious time looking for information?
Can you let your company lose its know-how for good?
Teams waste time writing reports, or worse, your interventions are not documented?
Is your team at risk of major disorganization if a key member of staff is absent?
Is recruiting and training new staff difficult and costly?
Your less expert teams waste precious time looking for information.
Do your less expert technicians waste precious time looking for information?
Capitalize on your knowledge immediately with Askia Hotliner Intelligent Assistant
Automatic report generation
The Askia Hotliner intelligent assistant writes reports for your teams, who can then concentrate on other tasks. All chat, WhatsApp and video support exchanges are documented to enrich your knowledge base.
Dynamic feeding of your knowledge base
With the Askia Hotliner AI assistant, your knowledge base is built up over the course of your operations. Each intervention reinforces the knowledge exploitable by your teams. Your company effectively capitalizes on its knowledge.
Chat with your acquaintances
Your teams can instantly consult your knowledge base by asking Askia Hotliner questions. Employees are more autonomous and save time. Technical referents are less in demand. Satisfied customers.
Capitalize on your knowledge immediately with Askia Hotliner Intelligent Assistant
Automatic report generation
The Askia Hotliner intelligent assistant writes reports for your teams, who can then concentrate on other tasks. All chat, WhatsApp and video support exchanges are documented to enrich your knowledge base.
Dynamic feeding of your knowledge base
With the Askia Hotliner AI assistant, your knowledge base is built up over the course of your operations. Each intervention reinforces the knowledge exploitable by your teams. Your company effectively capitalizes on its knowledge.
Chat with your acquaintances
Your teams can instantly consult your knowledge base by asking Askia Hotliner questions. Employees are more autonomous and save time. Technical referents are less in demand. Satisfied customers.
Why adopt the Askia Hotliner Intelligent Assistant from FIXEE?
“Many industrial companies are already securing their know-how and optimizing their support thanks to the Askia Hotliner intelligent assistant.”
FIXEE Intelligent Assistant FAQs
What is the Askia Hotliner intelligent assistant from FIXEE?
FIXEE’s Askia Hotliner intelligent assistant lets you consult your knowledge base by asking questions in natural language. Askia Hotliner doesn’t search the Internet, but only your documents and reports. Every answer is sourced, so your employees can consult the documents and do more in-depth research. Your Hotliners save precious time searching for information, and free up your technical referents to answer frequently asked questions.
Does FIXEE make it easy to capitalize on technical knowledge?
Yes, FIXEE allows you to dynamically capitalize on each exchange, each diagnosis, each solution found, by automatically generating the intervention report that feeds the Askia intelligent assistant’s knowledge base. Your employees save 80% of the time spent writing reports. You ensure that knowledge is capitalized on and can be mobilized. Information becomes immediately available via intelligent assistants.
Is Askia available in several languages?
Yes, FIXEE’s Askia assistant is natively multilingual, with over 100 languages available, facilitating international technical exchanges.
Is it possible to load our documents into the Askia Hotliner knowledge base?
Yes, you can feed the knowledge base of your Askia Hotliner Intelligent Assistant with your documents. Compatible formats are pdf, doc, docx, .sv, txt, pub and json.
Are there any connectors to synchronize the Askia Hotliner knowledge base with my file server?
Yes, FIXEE has a connector with Microsoft Sharepoint. Connectors with other systems are also available on request.
What are the concrete benefits of Askia Hotliner intelligent assistants for my teams?
FIXEE’s Askia Hotliner intelligent assistant reduces report writing time by 80%, gives new employees greater autonomy, significantly reduces the repetitive workload of your experts, massively increases responsiveness to your customers, and helps ensure continuity of support even in the absence of key technical referents.
They support us
