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80% of knowledge is lost in industry: how can we capitalize on it day after day?

Knowledge capitalizationBy cyrilfixee October 15, 2025

Home / Reports80% of knowledge is lost in industry: how can we capitalize on it day after day? An invisible evil with dramatic consequences On a Friday morning, at 7:42 a.m., a line stops at an equipment manufacturer. The end customer is waiting for a critical delivery. The operator calls customer service. We open an…

Automatic generation of after-sales service reports

New featuresBy cyrilfixee July 28, 2025

Home / ReportsAutomatic generation of after-sales service reports At a glance: With automatic generation of after-sales service reports, you can transform every customer exchange into usable knowledge: 100% of service calls documented, 80% of writing time saved. Request a demo In industry, knowledge of the field is too often locked away in the heads of…