Cookie Policy

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What is the purpose of our Cookie Usage Policy?

UBIKIO SAS, which manages the FIXEE platform, attaches great importance to the confidentiality of your personal data, which for us represents a guarantee of reliability and trust, including with regard to cookies.

In this respect, our Cookie Usage Policy is a clear demonstration of our determination to ensure that UBIKIO SAS complies with the rules applicable to the protection of personal data and, more specifically, those relating to the cookies used when you use our FIXED platform.

If you would like information on the other personal data processing operations we carry out, please consult our Personal Data Privacy Policy, which can be accessed at any time on our FIXED platform.

What are cookies and can they identify you directly?

A cookie is a small «text» file placed and hosted by a server on your terminal (e.g. smartphone, tablet or computer) when you visit a website or use a web platform.

A cookie does not enable us to identify you personally, since it only enables us to identify your terminal via your IP address, as well as various information linked to your browsing (e.g. browsing time, pages viewed, screen size, etc.).

What are technical cookies and why do we use them?

The proper functioning of our FIXED platform necessarily involves the use of technical cookies, which we may use without your prior consent, on the basis of our legitimate interest in providing you with a functional platform.

For example, a technical cookie enables us to remember the language of your platform, as well as the format of the platform on your browser, to facilitate future connections and navigation.

Therefore, although we do not recommend it, you can always oppose the deposit of these cookies on your terminal using your browser settings by following the instructions below: Chrome, Microsoft Edge, Safari, Firefox and Opera.

In this case, however, your user experience may be degraded. To restore your browsing experience, you’ll need to reset your technical cookies.

What are statistical cookies and why do we use them?

A statistical cookie is used to analyze your use of a web platform (e.g. browsing time, pages visited, etc.) in order to improve your experience and provide you with a service tailored to your needs.

For our FIXED platform, we use non-exempt statistical cookies, which can only be placed on your terminal with your prior consent expressed via our cookie banner.

What are advertising cookies and why do we use them?

An advertising cookie can be used either to provide advertising on a web platform, or to identify the source of the user’s arrival on the web platform (e.g. Google, Bing, etc.).


What personal data do we process with our cookies and for how long?

The personal data processed by the cookies we use are :

  • your IP address and a user ID that we create when you first connect so that we can recognize you for up to 13 months
  • if you accept the deposit of statistical cookies, your personal data linked to your browsing on our platform (e.g. pages visited, browsing times, etc.) for a maximum period of 13 months, non-renewable before any new connection before the 14th month.

Once the retention periods specified below have expired, we do not keep any data about you. At the most, we may anonymize your data for statistical purposes.

How do you control the use of cookies?

You can refuse cookies at any time by clicking on our cookies banner.

In the event that the cookies banner is no longer displayed, you can also configure cookies via the «manage cookies» tab on our site or directly on your browser by following the instructions below: Chrome, Microsoft Edge, Safari, Firefox and Opera.

What rights do you have to control the use of your personal data via cookies?

The applicable data protection regulations grant you specific rights which you can exercise, at any time and free of charge, to control the use we make of your data.

  • Right to access and copy your personal data, provided this request does not conflict with business secrecy, confidentiality or the secrecy of correspondence.
  • Right to rectify personal data that is incorrect, outdated or incomplete.
  • The right to request the deletion («right to be forgotten») of personal data that is not essential to the proper functioning of our services.
  • The right to limit the use of your personal data, which allows you to photograph the use of your data in the event of a dispute over the legitimacy of processing.
  • The right to data portability, which enables you to retrieve part of your personal data so that it can be easily stored or transmitted from one information system to another.
  • The right to give instructions on what to do with your data in the event of your death, either through you, a trusted third party or a beneficiary.

For a request to be taken into account, it must be sent directly by you to Any request not made in this way cannot be processed.

Requests cannot come from anyone other than you. We may therefore ask you to provide proof of identity if there is any doubt about the identity of the person making the request.

Please note that we may at any time refuse to respond to any excessive or unfounded request, particularly in view of its repetitive nature.

Can your personal data used via our cookies be transferred outside the European Union?

The statistical cookies we use may send your IP address and user ID outside the European Union in order to function. In this case, we guarantee that these tools strictly comply with the applicable transfer rules in order to guarantee confidentiality and adequate protection of your personal data.

How can you contact the CNIL?

You may at any time contact the «Commission nationale de l’informatique et des libertés» or «CNIL» at the following address: CNIL Complaints Department, 3 place de Fontenoy – TSA 80751, 75334 Paris Cedex 07 or by telephone at

Can the Privacy Policy be modified?

We may modify our Cookie Usage Policy at any time to adapt it to new legal requirements and to new processing operations that we may implement in the future.



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