Privacy Policy

What is the purpose of our Privacy Policy?

 

UBIKIO SAS, which manages the fixee.ai website, attaches great importance to the protection and confidentiality of your personal data, which represents, for us, a guarantee of seriousness and trust.

As such, our Personal Data Privacy Policy specifically reflects our desire to enforce, within UBIKIO SAS, the rules applicable to the protection of personal data and, more specifically, those of the General Data Protection Regulation («GDPR»).

In particular, our Privacy Policy aims to inform you about how and why we process your personal data in connection with the services we provide to you.

Who is our Privacy Policy for?

 

Our Privacy Policy applies to you, regardless of where you live, as long as you are at least 15 years old, whether you are  a customer, a candidate for a position at UBIKIO SAS, or  a visitor to the fixee.ai site.

If you are under the legal age detailed above, you are not allowed to use our services without the prior and explicit consent of one of your parents or the holder of parental authority, which must be sent to us by email at the dpo@fixee.ai address.

If you believe that we are holding personal data about your children without consent, we invite you to contact us at the dedicated address detailed above.

Why do we process your personal data and on what basis?

 

We process your personal data primarily for the following reasons

• To browse our website, to benefit from our industrial intelligent assistance service and so that we can respond to your requests (e.g. requests for information, complaints, etc.) on the basis of our general terms and conditions of use and our legitimate interest in providing you with the best possible service.
• Record the conversations we have with you during our marketing calls, based on your prior consent.
• Follow us and comment on our social media posts based on our legitimate interest in having a dedicated social media page.
• Use our instant messaging on the basis of our legitimate interest in communicating easily with you.
• Receive and manage your requests made through the contact form based on our general terms and conditions of use.
• Receive our newsletter that informs you about all the news about our services based on your consent.
• Apply for a position within UBIKIO SAS on the basis of the discussions we have with you during the recruitment process and our legitimate interest in recruiting and selecting candidates.
• To operate the videos on our site on the basis of our legitimate interest in providing you with content in video format.

How did we obtain your personal data?

 

Your data is collected directly from you as soon as you are a customer of our services or a «simple» visitor to our fixee.ai site and we undertake to process your data only for the reasons described above.

It is also possible that your personal data may be processed indirectly in the context of trade fairs or social networks (e.g. Linkedin).

On the other hand, as soon as you voluntarily publish content on the pages that we publish on social networks, you acknowledge that you are fully responsible for any personal information that you may transmit, regardless of the nature and origin of the information provided.

What personal data do we process and for how long?

 

We have summarized the categories of personal data and their respective retention periods below  :

• Professional identification data (e.g. surname, first name, position, company, etc.) and contact details (e.g. email address and professional telephone, etc.) kept for the duration of the provision of the service, in addition to the legal limitation periods which are generally 5 years.
• When there is confusion between the name of your structure and your personal name (e.g. auto-entrepreneur, VSE, etc.), economic and financial data (e.g. bank account number, verification code, etc.) kept for the time necessary for the transaction and the management of invoicing and payments, plus the legal limitation periods, which are generally 5 to 10 years.
• Email address in the context of our commercial prospecting campaigns by email kept for a maximum period of 3 years from the last contact we had with you.
• Telephone number in the context of our commercial prospecting campaigns by telephone kept for a maximum period of 3 years from the last contact we had with you.
• Email to receive our newsletter kept until the end of your newsletter subscription.
• Data indicated in the CV and cover letter kept for the duration of the recruitment process and then for 2 years from the date of your application.
• Statistical data relating to the viewing of our videos , which are anonymized and stored indefinitely.
• Connection data (e.g. logs, IP address, etc.) kept for a period of 1 year.
• Cookies that are generally kept for a maximum period of 13 months. For more details on how we use your cookies, you can consult our cookie policy, which can be accessed at any time on our website.

At the end of the applicable retention periods, the deletion of your personal data is irreversible and we will no longer be able to communicate it to you after this period. At most, we may only store anonymised data for statistical purposes.

Please also note that in the event of a dispute, we are obliged to keep all of your personal data for the duration of the processing of the file, even after the expiry of the retention periods described above.

What rights do you have to control the use of your personal data?

 

Applicable data protection regulations grant you specific rights that you can exercise, at any time and free of charge, in order to control the use we make of your data.

• Right of access and copying of your personal data as long as this request does not contradict business secrecy, confidentiality, or the secrecy of correspondence.
• Right to rectification of personal data that is erroneous, obsolete or incomplete.
• Right to object to the processing of your personal data for commercial prospecting purposes.
• Right to request erasure («right to be forgotten») of your personal data that is not essential for the proper functioning of our services.
• Right to the restriction of your personal data, which allows you to photograph the use of your data in the event of a dispute about the legitimacy of processing.
• Right to data portability , which allows you to retrieve part of your personal data in order to store or transmit it easily from one information system to another.
• Right to give instructions on the fate of your data in the event of death either through you or through a trusted third party or assignee.

In order for a request to be taken into account, it is imperative that it is made directly by you at the dpo@fixee.ai address. Any request that is not made in this way cannot be processed.

Requests cannot be made by anyone other than you. We may therefore ask you to provide proof of identity if there is  any doubt as to the identity of the applicant.

We will respond to your request as soon as possible , with a maximum period of three months from receipt in the event that the request is technically complex or if we receive many requests at the same time.

Please note that we may always refuse to respond to any excessive or unfounded request,  particularly in view of its repetitive nature.

Who can access your personal data?

 

Your personal data is processed by our teams and by our technical service providers for the sole purpose of operating our service.

We would like to point out that we check all our technical service providers before recruiting them to ensure that they scrupulously comply with the applicable rules on the protection of personal data.

Can your personal data be transferred outside the European Union?

 

The personal data processed by our website is exclusively hosted on servers located within the European Union.

In addition, we make every effort to use only technical tools whose servers are also located within the European Union. If, however, this is not the case, we will scrupulously ensure that they implement the appropriate safeguards required to ensure the confidentiality and protection of your personal data.

How do we protect your personal data?

 

We implement all the technical and organizational means required to guarantee the security of your personal data on a daily basis and, in particular, to combat any risk of destruction, loss, alteration, or disclosure.

Do we use cookies when you browse our website?

 

We would like to inform you that we use cookies when you browse our website. For more information, please consult our Cookie Policy.

Who can you contact for more information about how we use your personal data?

 

To best ensure the protection and integrity of your data, we have officially appointed an independent Data Protection Officer («DPO«)  to our supervisory authority.

You can contact our DPO at any time and free of charge at dpo@fixee.ai in order to obtain more information or details on how we process your data.

How can you contact the CNIL?

 

You can contact the «Commission nationale de l’informatique et des libertés» or «CNIL» at any time at the following address: CNIL Complaints Department, 3 place de Fontenoy – TSA 80751, 75334 Paris Cedex 07 or by telephone at 01.53.73.22.22.

Can the Privacy Policy be changed?

 

We may modify our Privacy Policy at any time to adapt it to new legal requirements as well as new processing that we may implement in the future.

 

 

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