A piece of equipment breaks down. Your customer is annoyed. Stress is mounting. Every minute is costly…

Switch to intelligent support!

  • +30% customer and employee satisfaction
  • +30% productivity
  • 100% actionable knowledge
Passez au support technique intelligent instantané !

They trust us

The most demanding manufacturers choose FIXEE. Every day, they gain in service quality, productivity and resilience.

lab
conductix
richel
ecoclim
sectoriel
foam
widchard
atilla
martiplast
covestro
logo-actini

Every minute costs, every piece of knowledge lost weakens your business. Can you stand it any longer ?

Is your technical support costing you more than it’s worth?

Votre assistance technique vous coûte plus qu’elle ne vous rapporte
Les temps de résolution sont trop longs

Resolution times too long?

Does the quality of your service depend on a key employee?

La qualité de votre service dépend d’un collaborateurs clé
Vos équipes les moins expertes perdent un temps précieux à chercher des informations clés pour la résolution de problème.

Technical knowledge is not actionable?

Every minute costs, every piece of knowledge lost weakens your business. Can you stand it any longer?

Votre assistance technique vous coûte plus qu’elle ne vous rapporte

Is your technical support costing you more than it’s worth?

Les temps de résolution sont trop longs

Resolution times too long?

La qualité de votre service dépend d’un collaborateurs clé

Does the quality of your service depend on a key employee?

Vos équipes les moins expertes perdent un temps précieux à chercher des informations clés pour la résolution de problème.

Technical knowledge is not actionable?

Add immediate value to your technical support

Offer smooth, instant, multilingual technical support via your professional WhatsApp

Automatisez efficacement votre support grâce aux Assistants Intelligents
Visualisez en direct les situations terrain avec la visio-assistance interactive

See situations in the field live with interactive video assistance

Capitalize on knowledge with AI-generated reports

Génération automatique des rapports
Exploitez les savoirs grâce à l’assistant intelligent Askia Hotliner

Harness knowledge with the Askia Hotliner intelligent assistant

Free your technical experts with the Askia Public intelligent assistant

Libérez vos experts techniques avec l’assistant intelligent Askia Public

Add immediate value your technical support

Automatisez efficacement votre support grâce aux Assistants Intelligents

Offer smooth, instant, multilingual technical support on professional WhatsApp

Visualisez en direct les situations terrain avec la visio-assistance interactive

See situations in the field live with interactive video assistance

Génération automatique des rapports

Capitalize on knowledge with AI-generated reports

Exploitez les savoirs grâce à l’assistant intelligent Askia Hotliner

Harness knowledge with the Askia Hotliner intelligent assistant

Libérez vos experts techniques avec l’assistant intelligent Askia Public

Free your technical experts with the Askia Public intelligent assistant

An offer tailored to your organization

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Starter

Ideal when support is delivered by different teams, with a crucial need for occasional video-assistance.

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Business

For structured hotlines requiring regular, unlimited video-assistance.

Askia Hotliner intelligent assistant included in all offers.
Askia Public and Customer AI assistants available as options.

Visible results from day one

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resolution time

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in operating costs

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immediate customer satisfaction

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productivity for your technical teams

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capitalizing on information and knowledge

Visible results from day one

-
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%

average resolution time

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in operating costs

+
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%

immediate customer satisfaction

+
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%

productivity for your technical teams

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%

capitalizing on information and knowledge

FAQs on the FIXEE Industrial Service Intelligent Assistant

What exactly is FIXEE?

FIXEE is an innovative SaaS solution that simplifies and optimizes your industrial technical support thanks to WhatsApp centralization, instant video-assistance and intelligent assistants.

Is it easy to implement in my company?

Yes, FIXEE is designed to be immediately operational, without complex installation or time-consuming training for your technical teams.

How does FIXEE guarantee RGPD compliance?

FIXEE is audited by the specialist external body www.dipeeo.com to guarantee strict compliance with the RGPD and monitor the security of your data (secure hosting in France, encryption).

What type of business is FIXEE it suitable for?

FIXEE is primarily aimed at industrial equipment manufacturers and companies needing efficient, traceable remote technical support, particularly in an international context.

How does FIXEE differ from other solutions on the market?

FIXEE stands out for its complete centralization of WhatsApp exchanges, automatic capitalization of technical knowledge, and multilingual intelligent assistants designed specifically for the industrial sector.

Immediately operational and secure

  • Quick and easy adoption for your technical support teams.
  • No change of habits for your customers and field staff.
  • Your data and knowledge are protected (RGPD, encrypted flows, secure servers in France).
  • Possible links with your existing tools.
  • Our teams are there to support you.

Our mission

To make every employee autonomous, efficient and proud of his or her work, thanks to know-how that is always available. Our team is focused on your concrete results to sublimate the nobility of the industrial service professions.

Find out how FIXEE can simplify your everyday life!

Schedule your free, personalized demonstration.

Découvrez maintenant comment FIXEE simplifie concrètement votre quotidien !
Hébergé en UE
Hosted in the EU
Garantie de service
Service Guarantee
Transferts chiffrés
Encrypted Transfers
RGPD conforme
GDPR Compliant

They support us

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fim
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